Responsible Gaming
Gaming Should Be Entertainment
At SpinBet NZ, we believe online gaming should be an enjoyable form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always set limits on your spending and time.
Age Verification
You must be 18 years of age or older to use SpinBet NZ and participate in any gaming activities. This is a legal requirement in New Zealand. If you are under the legal age, please do not access our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying about time and money spent gambling
- Neglecting work, studies, or family responsibilities due to gambling
- Experiencing mood swings related to gambling outcomes
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems or relieve stress and sadness
- Borrowing money to fund gambling activities
- Damage to relationships or financial difficulties caused by gambling
- Failed attempts to reduce or control gambling
Self-Help Tools & Features
SpinBet NZ provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set a maximum amount you are willing to lose during a specified period
- Reality Checks: Enable pop-up reminders during gaming sessions to help you track time spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a set period
- Session Timeouts: Set automatic session end times to control your gaming duration
- Account Pause: Take a break from gaming without losing your account
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. We recommend reaching out to the following organizations:
New Zealand
- Gambling Harm Reduction Services: Free counseling and support for problem gambling in New Zealand. Contact your local DHB (District Health Board) for referrals.
- Problem Gambling Foundation: Confidential support and advice. Available online and via helpline.
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential support for problem gamblers
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and support resources
- National Council on Problem Gambling (United States): www.ncpgambling.org – Helpline and referral services
Need Help?
If you or someone you know is experiencing gambling-related harm, please reach out for support today. Problem gambling is treatable, and professional help is available. Speaking to a counselor is free, confidential, and can make a real difference.
You are not alone. Help is just one call away.